Website rules

1. General Provisions

These rules govern the relationship between the buyer (hereinafter – “Customer”) and MB „Šeimos oazė“ (hereinafter – “Seller”) when purchasing goods from the online store everydaybyroberta.com.

By placing an order, the Customer agrees to these rules and confirms that they have read and understood them.

2. Purchase Agreement

  • The purchase agreement is considered concluded when the Customer completes the order and receives confirmation from the Seller.
  • The Seller reserves the right to cancel the order if payment is not received within 24 hours.
  • All agreements are stored in the Seller’s database.

3. Customer Rights and Obligations

  • The Customer has the right to purchase goods in accordance with these rules and Lithuanian law.
  • The Customer must provide accurate personal and delivery information.
  • The Customer agrees to pay for the goods and accept delivery.

4. Seller Rights and Obligations

  • The Seller may suspend access to the store if the Customer violates the rules.
  • The Seller may update these rules without prior notice.
  • The Seller undertakes to deliver goods as described and in a timely manner.

5. Delivery

  • Goods are delivered via courier or postal services within Lithuania.
  • Delivery costs are calculated based on weight and destination.
  • Delivery typically takes 1–3 business days after payment confirmation.

6. Returns and Warranty

  • The Customer may return unused goods within 14 days of delivery.
  • Returned goods must be in original packaging with proof of purchase.
  • Custom-made or hygiene-related items are non-returnable.

7. Personal Data Protection

  • Personal data is processed for order fulfillment and marketing purposes.
  • Data is not shared with third parties without consent.
  • The Customer has the right to access, correct, or delete their data.

8. Final Provisions

  • Disputes are resolved through negotiation or in accordance with Lithuanian law.
  • These rules do not limit consumer rights under applicable legislation.

If you have any questions, please contact us at info@everydaybyroberta.com.